Quantity discount: Almost every item we sell has three price points. One for a single piece, one for a pack of 10, one for a pack of 50, and one for a pack of 100. First, we want you to know that the price for one is very high. Quite simply, going to get one of an item to pack for an order is simply too labor intensive. If you really need one, we offer it. We do offer discounts on full cases of hardware. A full case can run from as little as 400 (for big items) to as many as 2,000 (like small belt keepers). If you would like to know the case quantity and price of any items, please contact us .
The price for 100 is, naturally, less than the price for 20 10-packs. Our hardware and fasteners are sold in pre-packs. We have the factory package in 50 packs, and can offer you the best price on that quantity. When you order a 10 pack, we hand count out of 50 packs, therefore, there is a slightly greater charge than for the 50 packs. We regret that we cannot offer lower pricing on uneven quantities (like 120) as it doesn't negate the need for us to manually break down 50 packs.
Shipping Time: Orders received by noon eastern time are shipped the same day. After noon, the following business day. We rarely have back-orders, but if we do, we'll let you know. Our system sends automated emails to keep you informed.
Credit Card "Name": If you choose credit card payment at check out (you can also choose PayPal), then your credit card will read "pp-JandJEnterprises", We are wholly owned by J and J Enterprises.
|Shipping Prices: Our cart is currently set up to estimate freight. We regret we cannot provide exact shipping costs in the cart, as we sell leather goods under the same cart, and leather products very in weight each time an item is made. Therefore, your freight estimate may be off. We charge only the published FedEx or Mail charges. We often ship Priority Mail flat rate or regional rate, which will usually be a bargain if your order will fit in the required US Postal Service boxes. If you need exact charges before shipping (for business purposes, or any other reason), simply say so in your comments box, which appears during check out. We will email you a freight quote, and hold your order out of the system until you accept the rate. |
Returns: Returns are gladly accepted on all goods. We do not want, and don't have, unhappy customers. Just get an R/A number (instructions will be in your box). Any packages returned without an R/A number will be refused at our dock or post office. If a product was shipped by us in error, we will refund your cost of return freight and ship the correct merchandise at our expense. If you wish to return for other reasons, we will gladly refund the merchandise costs.